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How to run a website project without losing the brief

Black and white close photograph of hands marking up printed website layouts

Website projects lose the brief when decisions are made page by page instead of against agreed goals. Write the goals down, check every major decision against them, and name one person to protect them.

The brief rarely disappears in one moment. It erodes through small, reasonable requests.

How the brief gets lost

A stakeholder wants one more page. A developer suggests a simpler template. A late content change reshapes the homepage. Each choice makes sense alone. Together they produce a different website from the one anyone asked for.

Keep the brief alive

Start by turning the brief into three to five measurable goals and a clear list of audiences. Everyone on the project should be able to repeat them.

Agree the sitemap and content responsibilities before design starts. Content is the most common reason website launches slip.

Set up a simple change process. New requests are welcome, but each one is logged, costed and checked against the goals before it is accepted.

Review designs and builds against the goals, not personal taste. Ask what the change does for the audience rather than whether people like it.

Plan testing, accessibility and SEO work from the start, not the final week.

After launch

Launch is not the end. Agree who owns the site, how analytics will be reviewed and what happens in the first ninety days.

Who should own it

A website project needs someone who can speak to strategy, design, development and the client with equal fluency and keep them connected.

I have led brand and website projects from first brief to launch. If you have one coming up, I can help you plan it or run it.

Avy Pruthi

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